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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Elin Pitts

September 26, 2023

5  out of  5 rating by Elin Pitts
"Highly recommend! Super easy to work with and wants to help make the process as easy as possible!"

Fritz Johnson

July 1, 2023

5  out of  5 rating by Fritz Johnson
"Super quick, excellent follow through as well. I had forgotten to transfer coverage to a new vehicle and received great service regardless"

Nancy O'Donoghue

June 29, 2023

5  out of  5 rating by Nancy O'Donoghue
"I give this office and Aron Okamoto, Account Manager, 5/5 stars. Without an appointment, Aron was able to help me right away. Aron was professional, thorough and a pleasure to do business with. I will recommend to all my friends."

Traci Corpuz

June 28, 2023

5  out of  5 rating by Traci Corpuz
"Aaron was very informative and very helpful."

Thomas Ng

May 17, 2023

5  out of  5 rating by Thomas Ng
"Jessica was very helpful and professional!"

Samuel Rodrigues

May 11, 2023

5  out of  5 rating by Samuel Rodrigues
"Thanks for the quick response and follow-up 🤙"

matthew wong

February 24, 2023

5  out of  5 rating by matthew wong
"Ive had Geico auto insurance for 10+ years. Thanks to Jessica Chun she literally gave me an offer I couldn't refuse. she was extremely helpful and efficient with setting me up for my new auto insurance. I urge anyone who is looking for a 5 star service to contact Jessica Chun. You will not be disappointed. THANK YOU JESSICA!"

Matty Wong

February 1, 2023

5  out of  5 rating by Matty Wong
"Thomas and his team have always been very helpful and responsive. They also provide a variety of products that helps us stay protected from our home to our vehicles to much more! Definitely give the Jansson team at State Farm an opportunity guide you and I'm sure you'll find yourself more informed and educated!"

Sho Yoshikane

December 27, 2022

5  out of  5 rating by Sho Yoshikane
"They are so helpful and make the process very easy to understand. 5/5"

Lynn Adachi

December 20, 2022

5  out of  5 rating by Lynn Adachi
"Thomas Jansson’s office in HNL is da best! Jessica answered my call & helped me out! I didn’t have a copy of my insurance card & she helped me by explaining how to get a PDF of my State Farm Insurance card on my phone & she even downloaded & forwarded it to me! She made it so easy! Thank you Jessica & Thomas Jansson, what would we do without local State Farm Agents & their physical offices!"

Aron Okamoto

December 1, 2022

5  out of  5 rating by Aron Okamoto
"As a new client, I love working with Thomas and his team for my insurance needs. Always so helpful!"


December 1, 2022

5  out of  5 rating by Ely
"Jessica is awesome. She helped me save money on my auto policy. I'm glad I switched. Thank you!"

Jocelyn Koda

November 9, 2022

5  out of  5 rating by Jocelyn Koda
"Thomas and his staff are so helpful and attentive to our needs. I have reached out to them on numerous occasions and they are prompt with good follow-up."

Keokz Aiwohi

October 22, 2022

5  out of  5 rating by Keokz Aiwohi
"Jessica was very helpful & awesome service well recommended happy with my new insurance company...."


October 12, 2022

5  out of  5 rating by PACIFIC ARTWORK AND DESIGNS
"Thank you for all your support to the team of Thomas Jansson!"

phillip ogata

October 10, 2022

5  out of  5 rating by phillip ogata
"I was stuck getting my annual safety check, as the dealer would not accept my printed insurance card. I called my State Farm servicing office, and Mr. Jansson personally drove down to deliver a card that was acceptable to the dealer. Taking the time to do that for me, showed his and the State Farm staff's commitment to providing the highest level of customer service!"

Bonnie Fo

September 3, 2022

5  out of  5 rating by Bonnie Fo
"We had a dead battery. I called the road service and after a period of time. I called Mr. Jansson's office for assistance and I got a call right back from Mr. Janssen. He offered to assist me himself. He came out to where I was and got my battery running. His office and himself gives excellent service. I have always been pleased with their service. Mr. Jansson and his staff are excellent examples of service excellence, and that is gold and hard to find these days. Thank you Mr. Jannson for going the extra mile. Thank you, Bonnie"

Garth Page

March 15, 2022

5  out of  5 rating by Garth Page
"Nathan is great! 👍"

Eva Andrade

March 7, 2022

5  out of  5 rating by Eva Andrade
"I've had State Farm for years and have never looked back. Staff is always on top of it and friendly and can always nudge me in the right direction (although I rarely need nudging.) :)"

Nathan Page

February 1, 2022

5  out of  5 rating by Nathan Page
"As a new employee here I think the commitment to customer service is wonderful. Thomas’s knowledge of life insurance is also top notch."

Holly Biscocho

October 9, 2021

5  out of  5 rating by Holly Biscocho
"Thank you Zaine - So professional and helpful, I called to ask about my policy & he immediately got back with me he is very informative and knowledgeable! I’m So happy to be with an agency who is ALWAYS there for us 😊 Since we’ve been doing business with Thomas & his staff we’ve never had to worry about anything they’ve always taken such good care of us !"

Zane Kaimana

October 9, 2021

5  out of  5 rating by Zane Kaimana
"The staff here is amazing! They will take care of you and your families needs! Each time I’ve called they have been so quick to respond and helpful in answering any questions I have about my policies. Thank you so much office of Thomas Jansson!"

Raymond Torres

March 31, 2021

5  out of  5 rating by Raymond Torres
"The staff is very friendly and always so helpful. I’m not too familiar with insurance but they took the time to educate me and find what plan fit me best. I would recommend this office to my family and friends."

Lexus Domingo

March 31, 2021

5  out of  5 rating by Lexus Domingo
"State Farm is the first company that I started out with for both my car and life insurance and all I can say is that I have been satisfied with all of the employees and their professionalism. I really recommend this office and company if you are just getting started with insurance, weather it be car, life or house insurance! Thank you Thomas Jansson and staff for always being on it!"

Michael Garcia

March 31, 2021

5  out of  5 rating by Michael Garcia
"I've always been pleased with the level of professionalism Thomas's office has given me. I appreciate it when they know me by name and greet me with a smile!"